Returns & Exchanges

We want you to love your Buoy pieces, which is why we offer a 30-day return window for all unworn apparel with original tags attached. If your fit isn't quite right, we provide seamless exchanges or full refunds to your original payment method.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Print Your Label

    Once approved, download and print your prepaid shipping label and attach it securely to your original packaging.

  • 3.
    Ship It Back

    Drop off your package at any authorized carrier location; we will track the journey back to our warehouse for you.

  • 4.
    Receive Your Refund

    After our team inspects the items, your refund or exchange will be processed within 5-7 business days.